Privacy Policy

1. Who we are

This website, kas-group.co.uk, is operated by KAS Group ("KAS Group", "we", "us" or "our"), a group of companies based in Bedford, United Kingdom. Our group includes KAS Retail Group, Smart Surveillance UK, KAS Softech, KAS Property Management and KAS Property Investment.

We are the data controller for personal information collected through this website. If you have any questions about this policy or how we use your information, please contact us at info@kas-group.co.uk.

2. The information we collect

Information you give us

When you contact us using the enquiry form or by email, we receive the details you choose to share, such as your name, email address, phone number and the content of your message. Our enquiry form does not store your details on this website: it opens your own email app with your message ready to send, and we receive it as a normal email.

Information collected automatically

When you visit our website, our hosting and security provider (Cloudflare) automatically processes limited technical information, such as your IP address, browser type, device information and the pages you request. This is needed to deliver the website, keep it secure and protect it against abuse.

Cookies and similar technologies

We use a small number of essential cookies and similar technologies. Full details are in our Cookie Policy.

3. How we use your information

• To respond to your enquiries and provide the information or services you ask for.
• To pass your enquiry to the right company within KAS Group (for example, a property or security enquiry).
• To operate, maintain, secure and improve our website.
• To comply with our legal and regulatory obligations.

We do not sell your personal information, and we do not use it for automated decision-making or profiling.

4. Our lawful bases

Under UK data protection law (the UK GDPR and the Data Protection Act 2018), we rely on the following lawful bases:

• Legitimate interests: to respond to enquiries, run our business and keep our website secure.
• Contract: where your enquiry relates to entering into or performing a contract with you.
• Legal obligation: where we must keep or share information to meet the law.
• Consent: for optional analytics cookies (Google Analytics). You can withdraw consent at any time.

5. Who we share information with

We only share personal information where necessary, with:

• Companies within KAS Group, where needed to deal with your enquiry.
• Trusted service providers who help us run our business, such as website hosting, security and cookie-free visitor statistics (Cloudflare), website analytics (Google Analytics, only if you accept analytics cookies) and our email provider. They may only use your information on our instructions.
• Professional advisers, regulators, law enforcement or other authorities where required by law.

Some images on this website are loaded from a third-party image service (Unsplash), which receives standard technical information such as your IP address in order to deliver those images.

6. International transfers

Some of our service providers may process information outside the United Kingdom. Where this happens, we make sure appropriate safeguards are in place, such as UK adequacy regulations or the International Data Transfer Agreement / Addendum to the EU Standard Contractual Clauses.

7. How long we keep information

We keep enquiry emails for as long as needed to deal with your enquiry and any follow-up, and normally for no longer than 24 months afterwards, unless we have an ongoing relationship with you or need to keep it for legal, accounting or reporting reasons. Technical logs held by our hosting provider are kept for short periods in line with their own retention policies.

8. Your rights

You have the right to:

• access the personal information we hold about you;
• ask us to correct inaccurate or incomplete information;
• ask us to delete your information;
• ask us to restrict or object to our use of your information;
• ask for your information to be transferred to another organisation (data portability);
• withdraw your consent at any time, where we rely on consent.

To use any of these rights, email info@kas-group.co.uk. We will respond within one month. There is normally no charge.

9. Keeping your information secure

We use appropriate technical and organisational measures to protect your information, including encrypted connections (HTTPS) across this website. No method of transmission over the internet is completely secure, but we work hard to protect your information.

10. Children

Our website is not aimed at children and we do not knowingly collect personal information from children.

11. Other websites

Our website links to other websites, including those of our group companies and partners. We are not responsible for the privacy practices of other websites, so please read their privacy policies.

12. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.

13. Contact us

KAS Group, Bedford, United Kingdom
Email: info@kas-group.co.uk